The usual processing time is 1-3 business days, unless otherwise mentioned. This is the time I need to package your order and does not include shipping time. Packages will be shipped within 3-5 working days. Delivery within The Netherlands can take 2 to 3 business days. You will receive a tacking number to follow your package.
Please keep in mind that a lot of the products are handmade in my studio and need some extra time to be dispatched. I try to send the packages almost every day but because I run the shop by myself and no extra help it makes it difficult to dispatched sooner. Milu Blu is not responsible for delays by mail.
Shipping within The Netherlands is €4,95. Shipping to Belgium is not considered domestic and the cost is €6,95.
Yes, at this moment we ship only within Europe (Please see list down below).
Buyers are responsible for any customs and import taxes that may apply for the orders outside of the European Union.
Belgium € 7,95
Czech Republic €19,95
United Kingdom €14,95
Lost /damaged packages:
Please note that Milu Blu is NOT responsible for international packages that have been held by or lost by your country’s local customs office.
If a package has not been marked delivered, policy is to wait at least 2 weeks for domestic and 8 weeks for international from the date the package was shipped until the package is declared lost. After this point, please feel free to contact us at email@example.com